About Me
Current Role
Technical Project Leader
Based in
Seattle area
Focus
Client delivery + technical systems
Who I am
I'm a technology enthusiast and builder at heart. Managing client relationships and leading project delivery consumes much of my working time, but I stay hands-on with the technical side underneath it: data engineering, infrastructure, technical architecture/design, project planning, and enough specifics of the underlying systems to translate between the people building things and the people paying for them. That same pull toward building is what keeps me shipping projects on my own time, too.
How I work
Find the real ask
Clients rarely start with the actual requirement. Thoughtful time with them and leadership gets to it.
Own the plan
Scope it, size it, design the technical solution, then carry it through to done. Whatever done means... case by case.
Stay reachable
After launch, still the person to call, with clear SLAs and status nobody has to chase.
Experience
Client Lead
May 2022 - Present · 4.5 yrs +KIS Solutions
Own client relationships end to end: translating what clients actually need into work the team can execute, and reporting back on status and delivery. Participating in company-wide strategic planning and cross-project management. Setting up after-hours support for client initiatives, and running onboarding, feedback, and offboarding so staffing tracks project budgets and demand instead of guesswork. Also the escalation point when something goes sideways, while mentoring junior leads coming up into the same kind of role.
Application Development Team Lead
Jan 2021 - May 2022 · 1 yr 5 mosKIS Solutions
Moved from support into development leadership, picking up a legacy system with minimal documentation and having to learn it fast. Worked directly with clients and leadership to pin down real business requirements, ran technical architecture and design sessions, and kept solutions aligned with actual best practices instead of whatever was fastest. This is where leading a technical team through a full project, start to finish, stopped being theoretical.
Support Data Engineer Team Lead
Jul 2019 - Jan 2021 · 1 yr 7 mosKIS Solutions
Stepped into a leadership role as client support demand grew, recruiting and training new hires, while building the standardized processes and training material that didn't exist yet. Defined SLAs and SOPs with clients and leadership, built out performance metrics, and delivered executive-level reporting on top of it. Leadership and mentorship as skills, not just a title, started here.
Support Data Engineer
Jul 2018 - Jul 2019 · 1 yr 1 moKIS Solutions
Handled deployment, configuration, and lifecycle management across multiple client environments, mixing SaaS platforms with custom software throughout. Worked closely with partners and the development team to keep delivery on track, and managed tasks through client-visible workflows so nothing was a surprise. Priorities here were dictated by client calendars and production incidents, so flexible hours and fast reprioritization were part of the job.
Hardware Engineer Intern
Feb 2018 - Jul 2018 · 6 mosKIS Solutions
Started here: configuring and deploying client systems, hardware assembly included, and working across first and third-party software to meet client requirements. Contributed to internal automation efforts and helped build out the team's technical documentation and knowledge base.